You can use the EON app to pay your bills online. Just download it from the Google Play Store or Apple App Store to enjoy a more seamless bills payment experience. Pay your bills through EON by following these steps: a. Go to “Pay Bills” on your EON dashboard b. Select a biller c. Select a source account d. Input transaction details e. Input OTP f. You have successfully paid for your bill through EON!

EON employs bank-grade security features to ensure a safe and reliable online bills payment experience. We use two-factor authentication (device registration and OTP) and comply with Bangko Sentral ng Pilipinas (BSP) regulations.

It might be due to insufficient funds in your EON account. As a reminder, please make sure to always top up your EON account before doing bills payment. If you have sufficient funds and your transaction doesn’t push through within 24 hours, please don’t hesitate to reach out to us!

EON gives you an easy and quick bills payment through the EON app. It is credited in real-time, however depending on the merchant or biller, it may take a few business days to reflect the payment in their system.

We have the following EON Account Types: EON Starter, EON Lite, EON Plus, EON Pro, and EON Cyber. You can only upgrade your account to the next account type. To upgrade, click on the "Upgrade" button next to the Account type in the EON Account Details tab or click "Upgrade" in your EON App home view. For example, from EON Starter you can only upgrade to EON Lite. Our team will then conduct the required verification before we approve your request.

Each EON Account type has its own withdrawal limit. To know more, you may check out www.eonbankph.com select "EON Accounts" under Getting Started tab.

You can withdraw your money hassle-free using your EON card from any UnionBank, Bancnet or Visa ATMs. Fees will apply when using non-UnionBank ATMs.

Nope. Scanning your Valid ID is needed to open an EON account.

You can change your PIN code using the EON App or any UnionBank ATM machine. To change your PIN using the EON App, please follow these steps: 1. Go to your Dashboard Screen 2. Choose your account 3. Change PIN 4. Input current PIN 5. Input new PIN 6. Verify by reinputting the new PIN 7. Verify OTP 8. Your PIN has been successfully changed!

You can change your log-in preference by clicking the Settings icon and going to the “Log In & Security” tab. You can then activate other log-in procedures through the toggle button.

Your EON E-Money card can be locked and unlocked through the EON app by following the steps below: 1. Go to your Dashboard Screen 2. Select your account 3. Select Cards 4. Click Lock/Unlock 5. Verify OTP 6. Your card has been successfully locked/unlocked!

In the app, click "Leave a Message" in the Contact Us section of the Log In screen or the Settings page to report a suspicious email or a phishing site.

The is no maximum number of Trusted Devices that you can connect to your EON account.

EON is built with a multi-factor authentication system to ensure that your access and the transactions done through the app is secure.

If this happens, click “Leave a Message” in the Contact Us section of the Log In screen or the Settings page to be able to report this incident.

A One-Time PIN (OTP) is used to ensure that the transaction is validated by the account holder. This can be sent to your mobile number or be automatically generated through the app. The OTP provides your account with an extra layer of security, helping us to keep your funds safe.

We accept a wide variety of IDs. These are our recommended IDs: • ACR (Alien Certificate Residency) • Company ID • Driver’s License • DSWD ID • GSIS or SSS or UMID • NBI clearance • OWWA ID • Pag-ibig Member ID • Passport • Philhealth ID • Postal ID • PRC ID • PWD ID • Senior Citizen ID • Solo Parent ID • School ID • TIN ID • Voter’s ID We also accept Other IDs but 2 valid IDs will be required for submission: • 4Ps ID • AFP Dependent ID • Barangay Health Worker ID • Barangay ID • GOCC ID • Seaman’s Book

If you lose your card, you can replace this by buying a new card from EON’s Partner Outlets. You may enroll the new EON card to your existing account through the EON App. This automatically replaces the EON card linked to your account (Note: please make sure you lock your card before replacing it). To replace your card, please follow these steps: 1. Go to your Dashboard Screen 2. Choose your account 3. Replace Card 4. Enter your card details 5. Confirm OTP 6. Input your card’s PIN 7. Change PIN 8. Your card has been successfully changed!

Yes, you need an EON account to access our money transfer online feature. Making one is quick and easy! Download the EON PH app to start experiencing its convenience.

When you send money before 3PM via PESONET, your recipient will receive it on or before 10PM same day or next day depending on the receiving bank's processing time. For money sent via INSTAPAY, your recipient will receive the funds instantly.

EON employs bank-grade security features to ensure a safe and reliable online money transfer. We use two-factor authentication (device registration and OTP) and comply with Bangko Sentral ng Pilipinas (BSP) regulations.

You won’t have to pay fees if you transfer online to a UnionBank or another EON Account – it’s free of charge! Online fund transfer using INSTAPAY has a minimum fee of Php 10 per transaction while PESONET is free.

You can transfer to EON, UnionBank, other Philippine banks, and even remittance centers!

All successful funds transfers can no longer be reversed or cancelled. Please always make sure to provide the correct details when you send money to an EON account.

Sending money to EON accounts is done in real-time! If funds are not reflected in your recipient’s account within 24 hours, don’t hesitate to contact our 24-Hour Customer Service.

EON has bank-grade security features to ensure a safe and reliable online funds transfer experience. We use two-factor authentication (device registration and OTP) and comply with Bangko Sentral ng Pilipinas (BSP) regulations.

The maximum daily send money limit is capped at Php 100,000 for EON Lite, Php 500,000 for EON Plus, and Php 1,000,000 for EON Pro.

Send money from EON to EON may be rejected due to the following: • Your account has insufficient funds • Incorrect or invalid account number format Your account will not be debited when a send money request is rejected due to the above reasons. As a reminder, please make sure to always provide the correct details when you send money to an EON user.

All successful funds transfers can no longer be reversed or cancelled. Please always make sure to provide the correct details when you send money to an EON account.

Yes, you need to log in to your EON account to access our send money feature. Making an account is quick and easy! Just download the EON app from the Google Play Store or Apple App Store to enjoy a more convenient way to send money to UnionBank.

Cash transfers via the EON app are done in real-time. If the amount you transferred does not reflect in the recipient’s UnionBank account within 24 hours, please contact our 24-Hour Customer Service.

EON employs bank-grade security features to ensure a safe and reliable online cash transfer experience. We use two-factor authentication (device registration and OTP) and comply with Bangko Sentral ng Pilipinas (BSP) regulations.

The maximum daily send money limit is capped at Php 100,000 for EON Lite, Php 500,000 for EON Plus, and Php 1,000,000 for EON Pro.

Sending money from EON to UNIONBANK may be rejected due to the following: • Your account has insufficient funds • Incorrect or invalid account number format Your account will not be debited when a send money request is rejected due to the above reasons. As a reminder, please make sure to always provide the correct details when you send money to an EON user.

All successful funds transfers can no longer be reversed or cancelled. Please always make sure to provide the correct details when you send money to an EON account.

When you send money before 3PM via PESONET, your recipient will receive it on or before 10PM same day or next day depending on the receiving bank's processing time. For money sent via INSTAPAY, your recipient will receive the funds instantly.

EON employs bank-grade security features to ensure a safe and reliable online funds transfer experience. We use two-factor authentication (device registration and OTP) and comply with Bangko Sentral ng Pilipinas (BSP) regulations.

Sending money from EON to OTHER BANKS may be rejected due to the following: • Your account has insufficient funds • Incorrect or invalid account number format Your account will not be debited when a send money request is rejected due to the above reasons. As a reminder, please make sure to always provide the correct details when you send money to an EON user.

Charges may apply depending on the kind of account and transaction facilitated. Please refer to the table below:

Yes, you can do up to 10 transactions. Upon reviewing your transaction details, you can add more transactions by clicking the “Add More” button. You will then be redirected to choose where to send money for your additional transaction. Repeat the process if you wish to add more transactions.

Yes, paying for someone else's bills is possible through the EON app. You simply need to the get the payment information of the bill you're paying for.

All successful funds transfers can no longer be reversed or cancelled unless it was a system issue. Please always make sure to provide the correct details when you send money to an EON account or other banks.

Yes, you need an EON account to access our money transfer online feature. Making one is quick and easy! Download the EON app to get started!

Yes, you need an EON account to access our online top up feature. Making an account is quick and easy! Start by downloading the EON PH app.

Send money through EON by following these steps: a. Click the “Send Money” option on your EON dashboard b. Select a source account c. Select where to send money to from our list d. Input all necessary transaction details e. Review your transaction details f. Input OTP for verification g. You have successfully sent money through EON! Other users may also send you money through their EON app or through other mobile finance applications. Receive money via QR by following these steps: a. Click “Receive Money” on your EON dashboard b. Select which account you want to receive money from c. Input transaction amount d. Click “Generate QR Code” e. Let the sender scan your QR code f. Once the sender confirms the transaction, you will receive the amount in your selected account

Add to your balance by following these steps: a. Click “Add Money” on your EON dashboard b. Select which account you want to add money to c. Select a partner d. Input the necessary transaction details e. Input OTP for verification f. You have successfully added to your balance! You can withdraw from your balance through any of our branches. Find a branch near you through our Branch Locator.

An in-app notification should let you know if the transaction was completed. Additionally, you should also receive an email regarding the transaction being processed.

You can use the EON app to pay your bills online. Just download it from the Google Play Store or Apple App Store to enjoy a more seamless bills payment experience. Pay your bills through EON by following these steps: a. Go to “Pay Bills” on your EON dashboard b. Select a biller c. Input transaction details d. Select a source account e. Input OTP f. You have successfully paid for your bill through EON!

You can use the EON app to pay your bills online. Just download it from the Google Play Store or Apple App Store to enjoy a more seamless bills payment experience. Pay your bills through EON by following these steps: a. Go to “Pay Bills” on your EON dashboard b. Select a biller c. Input transaction details d. Select a source account e. Input OTP f. You have successfully paid for your bill through EON!

There are two ways to make a fund transfer. InstaPay is available for instant transfers of Php 50,000 or less. If your transaction is valued more than Php 50,000, we recommend using PesoNet which has a cut off time of 3:00 pm. If sent before the cut-off, the recipient will receive it on or before 10:00 pm of the same day. Otherwise, it will be received the following day. If funds are not reflected in your recipient’s account within 24 hours, don’t hesitate to contact our 24-Hour Customer Service.

You can top up using your EON account instantly and it will be credited in real time. Depending on the merchant, some transactions make take up to 24 hours before it is fully processed. If your transaction doesn’t push through within 24 hours, please don’t hesitate to reach out to us!

EON employs bank-grade security features to ensure a safe and reliable online money transfer. We use two-factor authentication (device registration and OTP) and comply with Bangko Sentral ng Pilipinas (BSP) regulations.

This will depend on the type of account you have. For more information, please visit this link for more information: https://www.eonbankph.com/accounts/comparison_chart

Payment details can be modified at the review page of the transaction.

You won’t have to pay additional fees if you use PESONET – it’s free of charge! Fund transfer online using INSTAPAY has a minimum fee of PhP 10 per transaction.

All EON users will be given access to the following services: ■ Cash-in through partner outlets ■ Fund Transfers ■ Receive Money ■ Visa POS ■ Visa E-Commerce ■ Buy Stuff Through EON ■ Pay Bills To have access to other services (including Send Money, ATM Withdrawals, and Remittances), users are encouraged to upgrade their starter accounts.

With EON, you can pay bills online for the following: cable, credit card, electricity, insurance, loan, school tuition fees, telecoms, and water.

Sending money from EON to EON, UnionBank, or other Philippine banks may be rejected due to the following: a. Your account has insufficient funds b. Incorrect or invalid account details of the receiver Your account will not be debited when a send money request is rejected due to the above reasons. As a reminder, please make sure to always provide the correct details when you send money to an EON user.

You can access your transaction history at the bottom of your dashboard screen, listed as “Recent Transactions”. You can also expand this to show all the transactions you’ve made through EON.

You can transfer to EON, UnionBank, other Philippine banks and even remittance centers! You can check the EON Website or your EON App for the complete list.

EON gives you an easy and quick bills payment through the EON app. It is credited in real time, however depending on the merchant or biller, it may take a few business days to reflect the payment in their system.

Yes, you need an EON account to access our online top up feature. Making an account is quick and easy! Download the EON PH app to see how convenient it is to load your gaming credits, prepaid utilities plan, and transportation cards.

All top up transactions are credited by EON to the merchant in real-time. Depending on the merchant, it may take up to 24 hours for your top up to be processed. If your transaction doesn’t push through within 24 hours, please don’t hesitate to reach out to us!

EON employs bank-grade security features to ensure a safe and secure way to top up your transport card. We use two-factor authentication (device registration and OTP) and comply with Bangko Sentral ng Pilipinas (BSP) regulations.